Are you a results-driven professional with a passion for digital marketing, strategy, and team leadership? Connected Age Marketing & Media Services is seeking a Director of Digital Strategy & Fulfillment to lead our fulfillment team, oversee client projects, and ensure the highest quality of work. This is a critical leadership role that combines technical expertise, strategic thinking, and team management, offering significant earning potential and a pathway to company ownership.
As the Director of Digital Strategy & Fulfillment, you’ll oversee the execution of digital marketing projects, including website design, SEO, email marketing, and social media campaigns. You’ll manage and mentor a team of Digital Marketing Fulfillment Specialists, ensuring they have the tools and guidance to deliver exceptional results. While your primary focus is leadership, you’ll also have the opportunity to contribute directly to projects when needed.
This role is part of the company’s upper management team and includes profit-sharing incentives and eventual ownership opportunities. If you’re a strategic thinker, detail-oriented leader, and passionate about driving results, this is your opportunity to take your career to the next level while shaping the success of a growing digital marketing agency.
Responsibilities
- Lead and manage the fulfillment team, including Digital Marketing Fulfillment Specialists, to ensure high-quality execution of client projects.
- Oversee the delivery of digital marketing services such as website design, SEO, email marketing, and social media campaigns, ensuring they meet or exceed client expectations.
- Develop and implement strategies to improve fulfillment processes, team efficiency, and overall client satisfaction.
- Act as the final quality control for all deliverables, ensuring accuracy, professionalism, and alignment with client goals.
- Mentor and support team members by providing guidance, training, and constructive feedback to help them grow professionally.
- Collaborate with the Director of Sales and other upper management to align fulfillment strategies with sales and company goals.
- Step in to directly handle client projects when necessary to meet deadlines or address complex challenges.
- Stay up-to-date on digital marketing trends and best practices to continually refine the company’s service offerings.
- Serve as the point of escalation for any fulfillment-related client concerns or issues.
Must Have
- Proven experience in digital marketing, with a strong background in areas such as website design, SEO, email marketing, or social media.
- Demonstrated leadership skills, with experience managing teams or projects in a professional environment.
- Exceptional organizational and time-management skills to balance multiple projects and responsibilities effectively.
- A detail-oriented mindset, with the ability to ensure the accuracy and quality of all deliverables.
- Strong communication skills, both written and verbal, to collaborate with team members, clients, and other company leaders.
- Willingness to take a hands-on approach when needed, stepping in to complete projects or guide team members through complex tasks.
- A commitment to continuous learning and improvement, staying informed about the latest digital marketing tools and trends.
- Knowledge of website design platforms (e.g., WordPress) and coding languages like CSS or JavaScript.
Nice to have
- Experience in creating and implementing digital marketing strategies for small businesses.
- Familiarity with project management tools and software to streamline workflows and improve efficiency.
- Prior experience in a leadership role within a digital marketing agency or a similar fast-paced environment.
- Knowledge of analytics platforms like Google Analytics or SEMrush to measure and improve project performance.
- A creative mindset, with the ability to think strategically and adapt to unique client needs.
- Experience in developing and documenting standard operating procedures (SOPs) for team processes.
What's great about this job?
This isn’t just a leadership role—it’s an opportunity to shape the quality, strategy, and success of our digital marketing services while building a fulfilling career. Here’s why this position stands out:
- Significant Earning Potential: Earn 10% of the net profit from all projects completed by your team. This incentivizes you to support your team’s success and ensures your contributions to the company’s growth are rewarded.
- Profit Sharing and Ownership Opportunities: As a member of upper management, you’ll receive a portion of the company’s net profits as an annual bonus while working toward ownership shares of the company after meeting performance- and time-based milestones.
- Leadership and Impact: Lead a talented team of fulfillment specialists, ensuring the quality of their work while driving company-wide success. You’ll have the opportunity to develop strategies and processes that improve efficiency and client satisfaction.
- Creative Freedom: Work on diverse and interesting projects where your creative input and expertise can shape the outcome, giving you a chance to leave your mark on every project.
- Skill Development and Growth: Stay at the forefront of the digital marketing industry, with opportunities to continuously learn and refine your skills while mentoring your team.
- Supportive Environment: While you’ll have significant independence to manage the fulfillment team and strategy, you’ll also collaborate with other leaders to ensure alignment and receive support from the company’s leadership.
- Room for Creativity and Innovation: Bring your unique ideas to the table, whether it’s refining internal processes or introducing new services. Your voice matters in shaping the company’s future.
- Be a Part of Something Bigger: As an early leader in a growing company, your contributions will directly impact the company’s culture, reputation, and long-term success. You’ll have the chance to make a meaningful difference while helping small businesses thrive.
- A Balanced Approach to Leadership: This role blends strategic oversight with hands-on involvement when necessary, allowing you to stay connected to the creative and technical aspects of digital marketing while leading your team.
If you’re ready to step into a leadership role where your expertise, creativity, and vision will shape the future of a growing company, this is the opportunity for you. Your success here will directly influence the company’s success and provide you with a fulfilling and impactful career.
Our Services
At Connected Age Marketing & Media Services, we provide a comprehensive suite of digital marketing solutions designed to help businesses thrive in the modern age. Our services include:
- Web Design & Development: Custom-built, high-converting websites tailored to client needs.
- Search Engine Optimization (SEO): Advanced strategies to improve search rankings and drive organic traffic.
- Social Media Marketing: Engaging campaigns to grow social presence and connect with target audiences.
- Email Marketing: Effective email campaigns to nurture leads and boost conversions.
- Online Advertising: Paid advertising strategies, including Google Ads and social media ads.
- Google Business Optimization: Enhancing visibility and credibility on Google Business Profiles.
- Content Creation: Articles, blogs, and other content for content marketing campaigns.
- Media Services: Real estate photography, videography, 360 tours, and promotional videos.
- Audio Ad Production: Professionally crafted audio ads for radio and online platforms.
We are a full-service digital marketing agency, offering everything needed to help businesses grow, attract new customers, and dominate their industries.
What We Currently Offer
At Connected Age Marketing & Media Services, we are a small but ambitious company with big plans for growth. While we’re still in the early stages, we are committed to creating a rewarding and supportive environment for all team members, especially those in leadership roles like the Director of Digital Strategy & Fulfillment.
As the Director of Digital Strategy & Fulfillment, you’ll enjoy a competitive pay structure that reflects your leadership responsibilities and the company’s performance. You’ll earn 10% of the net profit from all projects completed by your team, incentivizing you to guide and support their success.
In addition, you’ll receive a share of the company’s net profits as part of our profit-sharing program. Before achieving ownership milestones, you’ll be entitled to a portion of the company’s annual net profits, paid as a bonus. Once you meet specific performance- and time-based milestones, you’ll secure ownership shares of the company, offering long-term financial rewards and investment in our success.
This is a full-time leadership position offering flexibility in how you manage your team and processes. While you’ll have significant independence, you’ll also work closely with other upper management to ensure alignment with company goals.
While we currently cannot offer traditional benefits like health insurance, we are actively reinvesting in the company to ensure our team benefits as we grow.
Future Incentives and Perks Include:
As we grow, 10% of all net profits will be invested into an employee perks and benefits fund, ensuring that as the company succeeds, so do you. Here’s what you can expect as we expand:
Traditional Benefits
Our first priority is to offer health insurance, retirement plans, and other essential benefits to our team members, ensuring financial security and well-being.
Company Events
Small company events will be organized to celebrate milestones, foster camaraderie, and recognize individual and team achievements.
Lifestyle Perks
Once basic benefits are in place, we’ll begin offering perks such as gym memberships, leisure activity funds, and even vacation credits to support your well-being beyond work.
Sales Enablement
As the fund grows, we’ll provide additional tools for your success, such as company cards for client entertainment or covering business-related expenses to help generate more sales.
What’s More:
We dedicate an additional 10% of all net profits to advertising and company growth. This ensures a steady flow of projects for your team and supports the long-term success of the company.
At Connected Age Marketing & Media Services, we’re building a company where every team member plays a critical role in our success. The 10% allocated to employee benefits ensures that the better we do as a company, the better your experience will be. Your contributions today will help shape a brighter future for everyone on our team.